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FAQ's
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What has happened to Broadland Balloons?As of November 2024, Broadland Balloons has transferred its hot air balloon operations to Virgin Balloon Flights. All future voucher sales and flight bookings are now managed by Virgin Balloon Flights. For the most current information on Broadland Balloons and related events, it's advisable to check their official website and social media channels.
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Why didn’t my voucher get transferred to Virgin Balloon Flights?It looks like not all Broadland Balloons vouchers were automatically transferred to Virgin Balloon Flights. There could be several reasons for this, such as: Voucher Type or Expiry – Some vouchers may not have been eligible for transfer, especially if they were issued under different terms. Administrative Issues – If Broadland Balloons didn’t provide Virgin Balloon Flights with your details, your voucher might not have been included in the transfer. Action Required from You – Some customers may need to contact Broadland Balloons or Virgin Balloon Flights directly to facilitate the transfer. Your best option is to contact Broadland Balloons or Virgin Balloon Flights directly to check the status of your voucher. You can visit their websites or reach out via email or phone for assistance.
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Where are the T&Cs to confirm the requirements?Our Terms & Conditions can be found here: T&C's
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What to do if you still believe that you complied to the T&Cs?Please email us at broadlandballoons1@gmail.com with details.
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